I have meeting and return flight. Will HCD Chauffeur wait for me?
Yes, if the meeting so for long time, we suggest you book for two sperate journey for cost effective option. If its short meeting our chauffeur will wait for you to take back to the airport.
The passenger is VVIP what vehicle HCD can offer?
For complete comfort we offer a new shape Mercedes S-Class for a corporate Meetings. Mercedes S-Class have plenty of room to stretch out in the back. All have luxurious leather interior and most have Executive adjustable rear seating packages. With free WIFI, ambient lighting and rear climate control for your total comfort.
What age will my Vehicle be?
All vehicles we are less than 3 years old and new shape.
Do you provide phone chargers?
Car-chargers for Androids, iPhones and other mobile phones are available on request.
Do you provide bottled mineral water in the vehicle?
Yes, we provide complimentary bottled mineral water in our all vehicles.
What are the payment methods?
Credit and debit cards (we do not require your card details, we will send you a secure payment link where you can pay yourself by just clicking on the link), PayPal, direct bank transfer or cash.
Will I receive chauffeur/vehicle details 1 day prior?
Yes, we allocate chauffeur/vehicle 12 hrs prior to the booking time, and an email will be sent to you with chauffeur and vehicle details.
Does HCD notify me when my vehicle arrives?
Yes, you will receive an email notification, as soon as your chauffeur will be on the way to the pickup, and as soon as he arrives at the designated pick up location. You’ll also receive an sms from directly from your chauffeur to inform you of his arrived status.
Are baby seats provided?
Yes, we provide the highest quality baby and child-seats in the market, upon request.
How does your international chauffeur service work and what destinations do you cover?
We have a worldwide affiliate network that adhere to the same standards as us. So, if you would like to continue your chauffeured experience when travelling abroad, you just need to provide us with your destination details and itinerary.
Are extra charges applied at Christmas/New Year and bank holidays?
Yes for Christmas day and New Years Eve/day but not for bank holidays.
How do I cancel a booking?
If there are any cancellations to be made, please access your online account to cancel the work, ii you do not have an account, please email firstname.lastname@example.org